This can happen because a user changes a password, a service goes down, or one platform no longer supports the other. This can go awry, however, when Mint is no longer omniscient-for instance, when the app loses access to a connected account. When new users join the platform, they hand over their full slate of usernames and passwords, trusting Intuit-Mint’s parent company, which also owns TurboTax-to protect their logins. Mint is only able to accomplish this because it has complete access into their financial lives. Since 2006, millions of users have used Mint to create categorized budgets and keep track of their credit scores, as well as outstanding student loans, car payments, and mortgages.
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